Overview
Multidisciplinary professional with over two decades of experience spanning infrastructure consulting, systems integration, technical documentation, and freelance creative/technical work. Career arc demonstrates adaptability across enterprise IT, academic support, peer services, and independent projects. Known for a documentation-first mindset, service orientation, and ability to bridge technical detail with human-centered communication.
Career Arc
- 1997–2013 — Datalink Corporation: 16 years in enterprise consulting roles (Solutions Architect, Director of Training, Solutions Consultant, Staff Engineer). Delivered presales discovery, datacenter deployments, documentation frameworks, and training programs (DatalinkLabs, Datalink University, SOWBuilder). Supported clients across healthcare, finance, legal, education, manufacturing, energy, and professional services.
- 2014–2015 — Whitman, Requardt & Associates: IT Specialist managing infrastructure refresh projects, FOIA/eDiscovery responses, licensing negotiations, and administration of Cisco, NetApp, VMware, Windows Server, and BackupExec environments.
- 2015–2020 — Caregiving Role: Primary caregiver for elderly family member with multiple chronic conditions. Responsibilities included daily living support, medical advocacy, logistics, and transition to assisted living prior to COVID-related death in 2020.
- 2022–2023 — Carleton College: Systems & Infrastructure Consultant supporting hybrid academic IT. Focus on Google Workspace, NetApp storage, Proxmox VE, SSL/TLS certificate lifecycle management, Ansible automation, Confluence documentation, and acting as infrastructure lead for application migrations (Moodle, Jupyter).
- 2025 — Benchmark Electronics: Supply Chain Systems Integration II. Coordinated ERP-linked supply chain workflows (Baan/PFS), documentation-first process mapping, exception handling, asset tracking, and stakeholder alignment.
- 2015–Present — Freelance/Independent Work: Independent consultant, writer, and creative technologist. Projects include memoir writing, copywriting, codex/taxonomy building, AI art freelancing, programming practice (JavaScript, Python, React), freelance help desk, and sober support counseling.
Strengths & Themes
- Documentation-First Mindset: Whitepapers, guides, wikis, taxonomies, and structured enablement material.
- Technical Breadth: Storage, compute, networking, virtualization, automation, cloud-adjacent workflows, and AI-assisted pipelines.
- Creative & Writing: Long-form narrative, copywriting, AI-generated art, and storytelling for peer support and advocacy.
- Service Orientation: Calm crisis response, elder care advocacy, trauma-informed peer support, and recovery mentoring.
- Adaptability: Demonstrated ability to shift between enterprise consulting, academic IT, freelance creative work, and caregiving responsibilities.
Value Proposition
Brings a unique blend of technical expertise, documentation skill, creative practice, and service orientation. Capable of translating between systems and people, building clarity in complex environments, and delivering value across traditional IT, knowledge systems, and human-centered contexts.